Resesrvations - Catnaps Hotel - cat boarding Williamsville NY

Helpful Tips


  • Providing specific dates avoids overlapping days with another customer.

  • Reserve well ahead, especially for holidays and summertime! Space is limited.

  • Confining escape artists early makes them easier to catch when time to leave home.

  • Refrain from opening carriers in the reception area.

  • At check-in, remain calm, and say a brief goodbye to help reduce anxiety.

  • Have a backup plan and emergency contact person in case of illness or a behavioral issue. Even under the best circumstances, boarding can create stress. We provide kindness, care and a stable routine. Most cats do very well here. If not, we recommend home care instead. If your cat has responded poorly in the past to new situations or other cats, choose home care.