How do online reservations work? 

At this time we are accepting all reservations online using the Reservation Request form. New customers require a $60 non-refundable deposit and signed application to book. For your convenience, the online form has 2 options: ready to reserve, or simply inquiring about dates. We'll get back to you as to what is currently available. During peak times, summer, or holidays, we may not be able to accept new clients due to limited space.  

Can I check on my cat while I’m away? 

Sure! We’re happy to answer inquiries by e-mail, except on weekends. Waiting until partway through the visit gives your cat time to settle in and adjust to the routine.

What do I need to bring? 

Bring your cat’s usual food and treats, and a toy if you like. Nothing breakable (dishes) Everything else is provided here. Remember to apply flea control at home and send ahead proof of rabies and distemper vaccines.

Can I drop in?

Tours are suspended during peak times to maintain a peaceful atmosphere for the guests. Sorry, random walk ins are not permitted. Cats love to dart towards open doors! The entrance is locked unless we are expecting you, for the safety of our feline guests and caretakers. Appointments are mandatory for check in and check out. Please be on time and mindful of our business hours. No after hours appointments.

Do you have a full house? Do the cats play together?

No, your cats and someone else’s cats are never combined in the same suite, or in the play area. We frequently reach maximum capacity and recommend booking well ahead.

What if my cat has a problem?

Guests are watched for any sign of distress and we notify you of concerns. Please have a backup plan for your cat’s care in the event of illness or a behavioral issue. There is no guarantee how your cat will react to a new place. Most cats do just fine. Please list an emergency person who can transport to the vet and make medical decisions, someone familiar with your cat.

What about long stays?

There are no discounts. 4 week maximum. (2 week maximum for first time guests)